Free Template Library

Professionally structured letters and requests for UK consumers. Download or use Frank, our AI assistant, to generate a fully personalised version in seconds.

Financial Services

Motor Finance Redress (PCP/HP)

Template to request compensation under the FCA PS26/3 Motor Finance Redress Scheme for hidden commission arrangements in your car finance.

General

Initial Complaint Letter

A firm, professionally structured initial complaint to any UK business or service provider.

General

Follow-up / Chaser

Use this to chase a response if a company has ignored your initial complaint beyond their SLA.

Legal

Letter Before Action

The final formal warning required before initiating a Small Claims Court claim.

Data & Privacy

Subject Access Request (SAR)

Request all personal data and internal notes a company holds about you under UK GDPR.

Financial Services

FOS Referral Cover Letter

Template for summarising your complaint history clearly for the Financial Ombudsman Service.

Telecoms

CISAS Referral

Template for escalating unresolved telecommunications complaints to CISAS.

Utilities

Energy Ombudsman Referral

Draft a concise summary of your energy dispute for the Energy Ombudsman.

Consumer Rights

Faulty Goods Rejection

Formally reject faulty goods under the Consumer Rights Act 2015 within the first 30 days.

Financial Services

Section 75 Credit Card Claim

Claim a refund directly from your credit card provider for breached contracts or faulty goods.

Travel

Flight Delay Compensation

Claim standard compensation for delayed or cancelled flights departing the UK/EU.

Housing

Tenancy Discrimination Complaint

Challenge a landlord or letting agent that refused you because of children or benefits. Renters' Rights Act 2025 and Equality Act 2010.

Housing

Rent Transparency / Rent Increase Challenge

Challenge a bidding war, inflated rent at application, defective Section 13 notice, or a fixed-term AST granted from 1st May 2026. Renters' Rights Act 2025.

Housing

Rent Repayment Order (Pre-Application)

Pre-application letter inviting settlement before applying to the First-tier Tribunal for a Rent Repayment Order. Housing and Planning Act 2016 as strengthened by the Renters' Rights Act 2025.

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