How to Complain About UK Companies

Find the company you're dealing with and get step-by-step guidance on how to make an effective complaint.

Financial Services

118 118 Money

Financial Ombudsman Service

AJ Bell

Financial Ombudsman Service

Admiral Group

Financial Ombudsman Service

Aldermore Bank

Financial Ombudsman Service

American Express UK

Financial Ombudsman Service

Arrow Global

Financial Ombudsman Service

Atom Bank

Financial Ombudsman Service

Aviva

FOS

BMW Financial Services

Financial Ombudsman Service

Barclays

FOS

Black Horse Finance

Financial Ombudsman Service

Cabot Financial

Financial Ombudsman Service

Capital One UK

Financial Ombudsman Service

Chase UK

Financial Ombudsman Service

ClearScore

Financial Ombudsman Service

Close Brothers Motor Finance

Financial Ombudsman Service

Co-operative Bank

Financial Ombudsman Service

Coventry Building Society

Financial Ombudsman Service

Creation Financial Services

Financial Ombudsman Service

Direct Line Group

Financial Ombudsman Service

Equifax

Financial Ombudsman Service

Experian

Financial Ombudsman Service

Freetrade

Financial Ombudsman Service

Funding Circle

Financial Ombudsman Service

HSBC UK

Financial Ombudsman Service

Halifax

Financial Ombudsman Service

Hargreaves Lansdown

Financial Ombudsman Service

Hastings Direct

Financial Ombudsman Service

Hitachi Personal Finance

Financial Ombudsman Service

Interactive Investor

Financial Ombudsman Service

Intrum UK

Financial Ombudsman Service

John Lewis Finance

Financial Ombudsman Service

Klarna

Financial Ombudsman Service

LV= (Liverpool Victoria)

Financial Ombudsman Service

Leeds Building Society

Financial Ombudsman Service

Lloyds Banking Group

Financial Ombudsman Service

Lowell Financial

Financial Ombudsman Service

M&S Bank

Financial Ombudsman Service

MBNA

Financial Ombudsman Service

Marsh Finance

Financial Ombudsman Service

Mercedes-Benz Financial Services UK

Financial Ombudsman Service

Metro Bank

Financial Ombudsman Service

Moneybarn

Financial Ombudsman Service

Monzo Bank

Financial Ombudsman Service

MotoNovo Finance

Financial Ombudsman Service

NatWest Group

Financial Ombudsman Service

Nationwide Building Society

Financial Ombudsman Service

Nationwide Mortgages

Financial Ombudsman Service

Nottingham Building Society

Financial Ombudsman Service

Nutmeg

Financial Ombudsman Service

Oakbrook Finance

Financial Ombudsman Service

Oodle Finance

Financial Ombudsman Service

PayPal UK

Financial Ombudsman Service

Post Office Money

Financial Ombudsman Service

Principality Building Society

Financial Ombudsman Service

Revolut

Financial Ombudsman Service

Sainsburys Bank

Financial Ombudsman Service

Santander UK

Financial Ombudsman Service

Shawbrook Bank

Financial Ombudsman Service

Skipton Building Society

Financial Ombudsman Service

Snap Finance

Financial Ombudsman Service

Starling Bank

Financial Ombudsman Service

Startline Motor Finance

Financial Ombudsman Service

TSB Bank

Financial Ombudsman Service

Tandem Bank

Financial Ombudsman Service

Tesco Bank

Financial Ombudsman Service

TransUnion

Financial Ombudsman Service

Vanguard UK

Financial Ombudsman Service

Vanquis Bank

Financial Ombudsman Service

Very Finance

Financial Ombudsman Service

Virgin Money

Financial Ombudsman Service

Virgin Money Mortgages

Financial Ombudsman Service

Volkswagen Financial Services

Financial Ombudsman Service

West Bromwich Building Society

Financial Ombudsman Service

Yorkshire Building Society

Financial Ombudsman Service

Zopa Bank

Financial Ombudsman Service

esure

Financial Ombudsman Service

iwoca

Financial Ombudsman Service

Goods & Services

AA Breakdown

AO.com

ASOS

Aldi UK

Amazon UK

Apple UK

Argos

Asda

Audi UK

Motor Ombudsman

Auto Trader

Autocare

B&Q

BMW UK

Motor Ombudsman

Boots

Cargiant

Motor Ombudsman

Cazoo

Motor Ombudsman

Cinch

Motor Ombudsman

Citroen UK

Motor Ombudsman

Currys

DFS

DPD UK

David Lloyd Leisure

Deliveroo

Disney+ UK

Etsy UK

Evri

FedEx UK

Ford UK

Motor Ombudsman

Green Flag

H&M UK

Halfords

Hyundai UK

Motor Ombudsman

IKEA UK

Inchcape UK

Motor Ombudsman

JD Sports

John Lewis Partnership

Just Eat

Kia UK

Motor Ombudsman

Kwik Fit

Land Rover UK

Motor Ombudsman

Lidl UK

Marks & Spencer

Mercedes-Benz UK

Motor Ombudsman

Morrisons

Motorpoint

Motor Ombudsman

Netflix UK

New Look

Nissan UK

Motor Ombudsman

Peugeot UK

Motor Ombudsman

Primark

PureGym

RAC Breakdown

River Island

Sainsburys

Samsung UK

Screwfix

Sofology

Sports Direct

Spotify UK

Superdrug

Tesco

Tesla UK

Motor Ombudsman

The Gym Group

Toolstation

Toyota UK

Motor Ombudsman

UPS UK

Uber Eats UK

Vauxhall

Motor Ombudsman

Very.co.uk

Volkswagen UK

Motor Ombudsman

Volvo UK

Motor Ombudsman

WarrantyWise

Wayfair UK

Wickes

Yodel

Zara UK

boohoo

eBay UK

Insurance

AA Insurance

Financial Ombudsman Service

AXA Insurance UK

Financial Ombudsman Service

Aegon UK

Financial Ombudsman Service

Allianz UK

Financial Ombudsman Service

Animal Friends Insurance

Financial Ombudsman Service

Bought By Many

Financial Ombudsman Service

Bupa

Financial Ombudsman Service

Cigna UK

Financial Ombudsman Service

Compare the Market

Financial Ombudsman Service

Confused.com

Financial Ombudsman Service

Coverwise

Financial Ombudsman Service

Ecclesiastical Insurance

Financial Ombudsman Service

GoCompare

Financial Ombudsman Service

Haven Insurance

Financial Ombudsman Service

Hiscox

Financial Ombudsman Service

InsureandGo

Financial Ombudsman Service

John Lewis Home Insurance

Financial Ombudsman Service

Legal & General

Financial Ombudsman Service

MoneySuperMarket

Financial Ombudsman Service

NFU Mutual

Financial Ombudsman Service

Petplan

Financial Ombudsman Service

Policy Expert

Financial Ombudsman Service

RAC Insurance

Financial Ombudsman Service

RSA Insurance

Financial Ombudsman Service

Royal London

Financial Ombudsman Service

Saga Insurance

Financial Ombudsman Service

Scottish Widows

Financial Ombudsman Service

Standard Life

Financial Ombudsman Service

Staysure

Financial Ombudsman Service

Sun Life

Financial Ombudsman Service

Vitality

Financial Ombudsman Service

Zurich Insurance UK

Financial Ombudsman Service

Motor

Arnold Clark

Motor Ombudsman

Lookers

Motor Ombudsman

Pendragon

Motor Ombudsman

Sytner Group

Motor Ombudsman

PROFESSIONAL_SERVICES

Property

Travel

Utilities

Anglian Water

WATRS

BT Group

Communications Ombudsman

British Gas

EnergyOmb

Bulb Energy

Energy Ombudsman

Community Fibre

Communications Ombudsman

Cuckoo Internet

Communications Ombudsman

E.ON

Energy Ombudsman

EDF Energy

EnergyOmb

Communications Ombudsman

Ecotricity

Energy Ombudsman

Good Energy

Energy Ombudsman

Hyperoptic

Communications Ombudsman

Lebara

Communications Ombudsman

Lycamobile

Communications Ombudsman

Northumbrian Water

WATRS

OVO Energy

Energy Ombudsman

Octopus Energy

Energy Ombudsman

Plusnet

Communications Ombudsman

Royal Mail

Postal Redress Service

SSE Energy

Energy Ombudsman

Scottish Power

Energy Ombudsman

Severn Trent Water

WATRS

Shell Broadband

Communications Ombudsman

Shell Energy

Energy Ombudsman

Sky UK

Communications Ombudsman

So Energy

Energy Ombudsman

South West Water

WATRS

Southern Water

WATRS

TalkTalk

Communications Ombudsman

Tesco Mobile

Communications Ombudsman

Thames Water

CCWater

Three UK

Communications Ombudsman

Toob

Communications Ombudsman

United Utilities

WATRS

Utility Warehouse

Energy Ombudsman

VOXI

Communications Ombudsman

Virgin Media O2

Communications Ombudsman

Vodafone UK

Communications Ombudsman

Wessex Water

WATRS

Yorkshire Water

WATRS

Zen Internet

Communications Ombudsman

giffgaff

Communications Ombudsman

iD Mobile

Communications Ombudsman