BUILD THE COMPLAINT
THEY CAN'T IGNORE

Turn notes, emails and documents into a clear, evidenced case: timeline, evidence file, deadlines, letters and next steps, all organised with Frank, your AI case coach.

No success fees. No acting on your behalf. No fake legal advice.
You review, approve and send everything. You keep 100% of any outcome.

Unified Dashboard. Live Intelligence.

A consumer case workspace that turns scattered dispute details into timelines, evidence files, letters, deadlines and next steps.

1

Portfolio Management

Aggregate potential redress across your entire household.

2

Rejection Response Drafts

Frank identifies template rejections and drafts a suggested response for you to review.

3

Escalation Pack Builder

When a company misses a deadline, EvenStance helps prepare an ombudsman pack for you to review.

EvenStance Dashboard Preview

346+

UK Companies Covered

16

Dispute Categories

15+

Legal Tools

24/7

AI Guidance

Four Steps to Resolution

01

Share

Tell us what happened. No legal knowledge needed, just your story in plain English.

02

Analysis

Frank analyses your situation: which laws apply, case readiness, and optimal strategy.

03

Take Action

AI-drafted letters, evidence organisation, deadline tracking. Everything in one dashboard.

04

Resolution

If the company resists, Frank guides escalation: ombudsman, ADR, or court action.

Everything You Need to Build a Proper Case

Portfolio Management

Most people have no idea how much they're collectively owed. EvenStance aggregates every active dispute into one view with a single total redress figure.

Rebuttals to Standard Rejections

Companies reply with standard rejection letters designed to make you give up. Frank identifies the pattern and drafts a suggested response for you to review.

Escalation Pack Builder

Most consumers don't know companies have deadlines to respond. EvenStance tracks them and helps prepare the next escalation pack for you to review.

Professional Letters

Complaint letters that cite the right legislation. Letters Before Action (the formal warning you send before going to court) that mean business. Subject Access Requests, Financial Ombudsman Service submissions, and court documents, all drafted for you.

Case Readiness

How ready is your case? Frank reviews your evidence, spots the gaps, and shows what could strengthen the case.

Court Preparation

If it comes to court, you will be ready. Bundle builders, witness statement templates, and step-by-step hearing prep.

Meet Frank

Frank draws on UK consumer law, FCA regulations, and ombudsman decision patterns to give you clear, practical guidance at every stage of your dispute.

Conversational guidance in plain English

Letters citing exact legislation

Case readiness assessment

Proactive deadline reminders

Frank Assistant Preview

Built by Someone Who Has Been Where You Are

I'm Dan Warrener, a UK founder who has taken on 8 different companies across 8 different industries. I spent twenty-five years leading technology teams at Microsoft, Avanade, and Cognizant. I've sat inside the machine.

Every single one of them used the same playbook. They made it hard on purpose, because it's a winning strategy against most consumers. Most people give up.

I won cases most people are told are unwinnable. Not because I shouted louder. Because I got curious, got organised, and stopped being afraid of their bluster. Now Frank brings that same system to you.

Community Intelligence

Every case on EvenStance contributes to anonymised, aggregated intelligence. The more consumers use the platform, the smarter Frank becomes at identifying company tactics, showing common response patterns, and recommending next steps. Your data stays private. The insight benefits everyone.

Clear Pricing. No Success Fees.

No success fees. No percentage of your refund. You keep anything you recover.

FOS ruled in consumers' favour in insurance complaints36% (FOS 2024-25)
Average PCP commission refund£829 (FCA PS26/3)
FOS distress and inconvenience awards£100 to £500+

“No tool can promise an outcome. EvenStance helps you make the strongest evidence-led case you can.”

View Plans

Ready to Build Your Case?

You stay in control. For complex or high-value disputes, get legal advice before relying on any step.

Start my free case

PCP claims free · No credit card required

Built by a Consumer, for Consumers

EvenStance provides strategic guidance, not legal advice. For complex matters, consult a qualified solicitor.