Legal Disclaimer

Last updated: 6th February 2026

EvenStance is not a law firm

EvenStance is a consumer empowerment platform that provides tools and guidance to help you manage disputes. We are not a law firm, solicitor, barrister, or regulated legal services provider. Nothing on this platform constitutes legal advice, and no solicitor-client relationship is created by using EvenStance.

EvenStance is not a Claims Management Company and does not act on your behalf, submit claims for you, negotiate with firms for you, or represent you in complaints, ombudsman proceedings, or court. EvenStance provides self-service tools, information, drafting assistance and case-organisation support so that you can manage your own dispute. We do not provide legal advice or regulated claims-management services.

About our guidance

The information provided on EvenStance, including case assessments, suggested letters, strategy recommendations, and educational content, is for general guidance purposes only. It is based on publicly available UK consumer law and regulation, and general principles that have proven effective in consumer disputes.

This guidance does not take into account your specific legal circumstances, and should not be relied upon as a substitute for professional legal advice tailored to your situation.

AI-generated content

EvenStance uses our AI assistant to analyse cases, draft correspondence, and provide recommendations. AI-generated content:

  • May contain errors, inaccuracies, or outdated legal references.
  • Should always be reviewed and edited by you before being sent to any party.
  • Does not represent the opinion of a qualified legal professional.
  • Does not guarantee any particular outcome for your dispute.

Case readiness scores

Case readiness scores reflect how complete and well-documented your case appears based on the information you have provided. They are not predictions of success and should not be interpreted as legal opinions on the merits of your claim.

When to seek legal advice

We strongly recommend consulting a qualified solicitor if:

  • Your dispute involves complex legal issues.
  • The value of your claim exceeds £10,000.
  • You are considering court proceedings.
  • The other party has instructed solicitors.
  • Your dispute involves personal injury, employment, or housing issues.
  • You are unsure about your legal rights or the strength of your case.

Free legal advice is available from Citizens Advice, LawWorks, and local law centres across the UK.

Limitation of liability

To the fullest extent permitted by law, EvenStance and its operators shall not be liable for any loss, damage, or expense arising from your use of the platform, including but not limited to any loss resulting from reliance on AI-generated content, missed deadlines, or unsuccessful dispute outcomes.

Your responsibility

You are ultimately responsible for all decisions made in relation to your dispute, including whether to accept or reject any settlement offer, whether to escalate to an ombudsman or court, and the content of any correspondence you send. EvenStance provides tools to help you make informed decisions, but the decisions themselves are yours.