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Three consumer protections were due this autumn. None of them is in force.
6 min read·
The motor finance scheme is suspended. Your half of it is not.
6 min read·
Nobody is going to signpost you
6 min read·
Two motor policies were voided. The statute says one of those premiums should have gone back.
6 min read·
The complaint numbers are falling. The uphold rate went up.
5 min read·
Three redress schemes landed this week. Only one has to come and find you.
5 min read·
The motor finance scheme is suspended. The rejections are not.
6 min read·
The runaround is now the offence
5 min read·
What the motor finance suspension did not suspend
6 min read·
A motor finance redress claim is only as good as the lender behind it
5 min read·
The car finance claim in that advert is free, and frozen
5 min read·
BNPL is regulated now. Your existing agreements are not.
4 min read·
Lodging a complaint is not winning one
5 min read·
The motor finance scheme is suspended. Your complaint isn't.
5 min read·
A ruling in your favour is not money in your account
5 min read·
The 30th June motor finance deadline is not yours to hit
5 min read·
The motor finance redress scheme is built to find you. A claims company is now pure cost.
5 min read·
Complaints to the Ombudsman fell a third this year. The ones that get through are upheld more often.
5 min read·
The motor finance pause lifts tonight. The right move is to refuse the lender's first offer.
5 min read·
The Lords just opened an inquiry into Consumer Duty. The answer is in the FCA's own data.
4 min read·
Regulators warn firms on AI cyber, the FCA flags Consumer Duty teeth, and asbestos turns up in a doorstop
6 min read·
Consumer Rights This Week: Motor Finance Redress Faces Tribunal Challenge, Sapia £19.6m WealthTek Payout, and a Children's Toy Asbestos Recall
4 min read·
FCA cracks down on finfluencers, CMA's first drip-pricing fine, and a Westfield data breach
3 min read·
Consumer Rights Weekly: Claire's Collapse, Motor Finance Reaches Calmer Waters, More Recalls
3 min read·
Consumer Rights Daily: Lloyds App Glitch Compensation, Travel Insurance and the Middle East, FCA Fraud Warnings
4 min read·
Consumer Rights Daily: FCA Questions APRs, Car Makers Push Back on Motor Finance Redress, SIM-Swap Fraud in the Spotlight
4 min read·
Consumer Rights Daily: Section 21 Is Dead From Today, the FCA Drags a Banned Mortgage Broker Into the Dock, and Wellesley Investors Get a Final Word
6 min read·
Weekly roundup: car finance redress in the courts, plus a Lloyds data breach that keeps growing
4 min read·
Consumer rights weekly: a new complaints-process right is coming, and Visa is sending AI to the chargeback fight
3 min read·
Four challenges, one answer: the motor finance redress fight gets bigger - and what to do about it
3 min read·
£70 each, 40 million people: what the Which? £3bn iCloud claim means for you
4 min read·
Google in the dock for £3bn, your e-money safer from today, and a credit broker just collapsed
5 min read·
Your car finance payout just slipped, your energy supplier is changing hands, and please check your doorstops
5 min read·
Weekly Intelligence Roundup - 17th May 2026
8 min read·
What the regulators did this week - 15 May 2026
5 min read·
Asbestos in children's craft toys, FCA's new safeguarding rules and a class-action consultation: what the headlines mean for you
3 min read·
Weekly Intelligence Roundup - 16th May 2026
4 min read·
A fourth challenger lands on the motor finance scheme, and asbestos turns up in children's craft sand
4 min read·
Section 21 is dead, motor finance is in the courts on four fronts, and Lloyds' breach grew past 530,000 customers
9 min read·
Energy Ombudsman wait halved, motor finance scheme heads to tribunal, FCA pulls 1,267 finfluencer ads
6 min read·
Car finance redress under challenge, FOS raises the bar for 'free' cases, and six recalls in a week
4 min read·
Energy Ombudsman Wait Halved, Broadband Compensation Rises, FOS Limit Hits £455k: What's New in Your Consumer Rights
3 min read·
Consumer Rights Roundup: CMA's First Drip Pricing Fine, Ofgem's £500M Debt Write-Off, and What Visa's AI Tools Mean for Your Disputes
3 min read·
Consumer Rights Roundup: £7.5bn Motor Finance Payouts, Faster Telecoms Complaints & Tumble Dryer Recall
3 min read·
Consumer Rights Weekly: Motor Finance Deadline Looms, FCA Cracks Down on CMCs
2 min read·
Motor finance redress is live, the AA has been fined £4.2m, and Section 21 dies in 12 days
4 min read·
Consumer Rights This Week: CMA's First Drip Pricing Fine, Renters' Rights Act Countdown, and the £7.5 Billion Motor Finance Payout
3 min read·
Consumer Rights This Week: Motor Finance Redress, Council Tax Reform & Booking.com Breach
3 min read·
FCA Motor Finance Scheme: What You Need to Know
5 min read·
5 Mistakes People Make When Complaining to Companies
4 min read·
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