Taxis & Ride-Share
Taxis & Ride-Share
Max award: See notes
Key Legislation
Town Police Clauses Act 1847 (TPCA 1847); Local Government (Miscellaneous Provisions) Act 1976; Equality Act 2010 s.165 (wheelchair duty); Equality Act 2010 s.170 (assistance dog duty — criminal offen
Companies in This Sector
UberBoltFreeNowOlaAddison Lee (London)Veezu (regional)ComfortDelGro UKlocal hackney cab fleetslocal minicab operators
Note: Auto-comp: Overcharge refund (ride-share): in-app refund. Assistance dog refusal: up to £5,000+ county court. Fare above tariff: refund to licensed tariff.; Recent actions: Uber assistance dog case — BBC 2024 — driver filmed refusing woman and guide dog; Uber agreed CEDR arbitration route; TfL renewed Uber licence with co