Social Media Disputes

Hacked account recovery; Defamation; Harassment; NCII (deepfakes); Impersonation; Investment scam via platform; Marketplace fraud

Max award: £High Court judgment (no cap)

Key Legislation

Defamation Act 2013; Online Safety Act 2023; Criminal Justice and Courts Act 2015 s.33; Protection from Harassment Act 1997; Computer Misuse Act 1990; Sexual Offences Act 2003 (as amended 2024)

Companies in This Sector

Meta | X (Twitter) | TikTok | Snapchat | NCII.org | Revenge Porn Helpline | Police

Note: EMERGING TREND: Deepfake intimate images — new criminal offence Jan 2024; 8 million deepfakes in 2025 (up from 500000 in 2023) | MP referral required for PHSO

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Coverage

EMERGING