Florists / Photographers / Caterers (Life Events — non-wedding)

Photography delivery failure, flower non-delivery/wrong order, catering quality/quantity/dietary failures, food poisoning, booking deposit disputes

Max award: No cap / See notes

Key Legislation

Consumer Rights Act 2015; Food Safety Act 1990; Food Hygiene (England) Regulations 2006

Companies in This Sector

Long tail of sole-trader florists/photographers/caterersmajor catering companies (Searcys/Rhubarb/Restaurant Associates) for corporate events

Annual complaint volume: Not published

Note: Smaller value than weddings but same ADR gap. Food poisoning from event catering is a distinct harm category covered by Environmental Health but no consumer financial ADR.

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Coverage

Tier 2