Florists / Photographers / Caterers (Life Events — non-wedding)
Photography delivery failure, flower non-delivery/wrong order, catering quality/quantity/dietary failures, food poisoning, booking deposit disputes
Max award: No cap / See notes
Key Legislation
Consumer Rights Act 2015; Food Safety Act 1990; Food Hygiene (England) Regulations 2006
Companies in This Sector
Long tail of sole-trader florists/photographers/caterersmajor catering companies (Searcys/Rhubarb/Restaurant Associates) for corporate events
Annual complaint volume: Not published
Note: Smaller value than weddings but same ADR gap. Food poisoning from event catering is a distinct harm category covered by Environmental Health but no consumer financial ADR.