Cybersecurity / Scams (Non-APP)
Identity theft; Romance scams; Account takeover; Investment fraud; Phishing/smishing; Boiler room fraud; Clone firm fraud
Max award: £445000 (FOS)
Key Legislation
Computer Misuse Act 1990; Fraud Act 2006; Identity Documents Act 2010; Online Safety Act 2023; Payment Services Regulations 2017
Companies in This Sector
Action Fraud | Cifas | FOS | FCA ScamSmart | NCSC | Get Safe Online
Annual complaint volume: 55576 offences reported to Action Fraud (YE March 2025; +36%); £629.3m stolen H1 2025
Note: EMERGING TREND: 36% increase in Action Fraud offences 2024-25; £629m stolen H1 2025 (3% rise); identity fraud sharply up (Cifas 2024) | MP referral required for PHSO