Cloud Storage / Lost Data
Data lost by provider; Account deleted unexpectedly; Security breach; Sync errors; SLA breaches; Vendor lock-in
Max award: £No cap (civil; limited by T&Cs)
Key Legislation
Consumer Rights Act 2015; UK GDPR/DPA 2018; Common law contract/negligence
Companies in This Sector
ICO | Amazon AWS Support | Google Cloud | Dropbox | Microsoft Azure | Citizens Advice
Note: EMERGING TREND: Growing as cloud storage dependency increases; limitation clauses often limit provider liability | MP referral required for PHSO