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They Have a Playbook. Now You Do Too.

8 tactics every UK company uses to make you give up — and the exact counter-moves that beat each one. Free PDF from the founder who won 8 disputes across 8 industries.

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What's Inside

The 8 Tactics

01

DELAY

They ignore you, hoping you'll forget

02

DEFLECT

Transferred between departments endlessly

03

THE FOB OFF

An authoritative rejection that ignores your actual complaint

04

DIVIDE

New person every time, no continuity

05

DENY

Technical rejections, misquoted terms

06

EXHAUST

Months of back-and-forth until your energy runs out

07

INTIMIDATE

References to legal teams, jargon overload

08

BACK DOWN

They settle when they've run out of moves

NEW: FCA confirms £7.5bn motor finance redress scheme. The guide includes a special section on how to claim without paying a CMC.

DW

About the Author

Written by Dan Warrener, who personally fought and won 8 disputes across 8 industries. Not a lawyer. Just someone who refused to give up.

Dan built EvenStance after realising the strategies that worked for him could help millions of other consumers facing the same corporate tactics. The playbook distils everything he learned into practical, actionable counter-moves.

Get the Playbook

Stop guessing. Start winning. The 8 counter-moves that turn corporate stalling tactics into fair outcomes.

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