Hobbycraft 3D Pen Kit Recall
Hobbycraft has issued a safety recall for the 3D Pen Kit due to safety concerns. If you purchased this product, stop using it and return it for a full refund.
Start your complaintHobbycraft
Retailer
Active recall
Status
Full refund
Remedy
What you should do
Stop using the 3D Pen Kit immediately
Return it to any Hobbycraft store for a full refund (no receipt required)
If you purchased online, contact Hobbycraft customer service for return arrangements
If a child has been injured, seek medical attention and report the incident to your local Trading Standards
Your rights
Under the Consumer Rights Act 2015, goods must be safe and of satisfactory quality
Under the General Product Safety Regulations 2005, retailers must recall unsafe products
You are entitled to a full refund regardless of when you purchased
If the product caused injury, you may have a personal injury claim under the Consumer Protection Act 1987
Need help getting your refund?
EvenStance generates complaint letters citing the Consumer Rights Act 2015 and General Product Safety Regulations. Motor finance (PCP and HP) claims are free, and so is checking any other case. Quick Resolution is £9.99 once for a straightforward case, and Starter is £19.99 a month.
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