B&Q GoodHome Integrated Fridge Freezer Recall
B&Q has issued a safety recall for GoodHome Integrated Fridge Freezers due to a fire risk from defrost overheat. Units sold between February 2022 and April 2026 are affected.
If you own one of these appliances, stop using it immediately and contact B&Q for a full refund or replacement.
Start your complaintFire risk
Hazard
B&Q
Sold at
Feb 2022 – Apr 2026
Sold between
Refund / replace
Remedy
What you should do
Stop using the fridge freezer immediately: the defrost element can overheat and cause a fire
Check your model number on the appliance rating plate (inside the fridge door)
Contact B&Q customer service or return the unit to your local store for a full refund or replacement
If you purchased online, B&Q will arrange collection at no cost to you
Keep your receipt if possible, but B&Q should be able to trace your purchase via card payment records
Your rights
Under the Consumer Rights Act 2015 (s.9–10), goods must be of satisfactory quality and fit for purpose, and a fire-risk appliance fails both
Under the General Product Safety Regulations 2005, B&Q has a legal obligation to recall unsafe products
You are entitled to a full refund regardless of how long ago you purchased
If the appliance caused damage (scorch marks, fire, smoke damage), you may have a separate claim for consequential losses
If B&Q refuses or delays your refund, you can escalate to Trading Standards or use EvenStance to generate a complaint letter
Need help getting your refund?
EvenStance can generate a complaint letter citing the Consumer Rights Act 2015 and General Product Safety Regulations. Motor finance (PCP and HP) claims are free, and so is checking any other case. Quick Resolution is £9.99 once for a straightforward case, and Starter is £19.99 a month.
Start your complaint