Check a Company Before You Buy

Try our free search by company tool to see their dispute resolution record, which ombudsman handles complaints, and how other consumers have fared.

Things to Check Before You Buy

A few minutes of research can save you months of frustration.

Look for cancellation policies, refund terms, and dispute resolution clauses before committing.

Section 75 of the Consumer Credit Act gives you extra protection on purchases between 100 and 30,000.

Look at reviews from the last 3 months specifically. Companies can change quickly.

If the firm is financial, use the FCA Register to verify they are currently authorised.

Screenshot order confirmations, terms, and any promises made. These are vital if a dispute arises.

Under the Consumer Rights Act 2015, goods must be of satisfactory quality, fit for purpose, and as described.